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Can I buy DYC vinegar direct?
Yes you can! Large size vinegar and specialty/hard to find vinegars are now available for sale on our site for delivery to New Zealand only. Buy online here: http://www.dycvinegar.co.nz/shop.
Do you ship to overseas address?
Unfortunately, we only send to addresses within New Zealand at the moment. Sorry we can’t ship to PO boxes. We do not ship to Chatham Island.
What is the shipping cost?
Large size (over 750ml)
North Island: $12.50
South Island: $12.50
Rural Delivery Surcharge: $5.95
Multiple units attract different freight rates.
Small size (750ml)
$6.50 delivery North and South Island.Rural Delivery Surcharge $5.95. Multiple units attract different freight rates.
Sorry we do not ship to overseas. We do not ship to Chatham Island.
When can I expect to receive my order?
It takes only 2-4 work days from DYC Vinegar to your door. If you are concerned about delivery of your order please email us at [email protected].
Order before 15th December for delivery pre Christmas. We reopen on 6th January 2024. Merry Christmas!
How do I change / cancel my order?
Please send us an email ([email protected]) with your order number and the changes you want to make. If the order hasn’t been sent out, we can fix it for you!
How do I make a payment?
We accept credit cards via Paypal (no Paypal account is required) and Direct Bank Transfer.
When you make Direct Bank Transfer, please use your Order Number as the bank transfer reference. Your order will NOT be shipped until the funds have cleared in our account. (It might take 1 work day.)
We recommend Paypal because it is instant and easy!
When a recipe or tip uses Distilled White Vinegar can I use DYC White Vinegar?
Yes you can.
Are all DYC Vinegars distilled and pasteurised?
Only DYC White Vinegar is distilled. All DYC Vinegars have been pasteurised.
Are DYC Vinegars Gluten Free?
Yes all DYC Vinegars EXCEPT DYC Malt Vinegar are gluten free.
What is the acetic acid content of DYC Vinegar?
The acetic acid content of all DYC Vinegars is between 4.0 – 4.2%
What is the pH of vinegar?
Where is the Best Before date on DYC Vinegars?
Vinegar doesn’t expire or go off so there is no Best Before date on DYC vinegars. There is however a code printed on the lid that tells us when the product was made so we can keep track of each batch in case there are any issues.
Sometimes there is sediment, cobweb like or large jelly like discs floating in my vinegar. What is it and is it harmful?
This is known as “Mother of Vinegar” and due to the natural fermentation process used to make DYC vinegars; it may develop in the product over time. “Mother of Vinegar” is a cellulose substance made up of various Acetobacter (the bacteria used to make the vinegar). It occurs when fermentation of the vinegar is not completed fully and some of the original culture continues to grow in the bottle. Whilst unsightly, it is harmless and tasteless and does not affect the vinegar’s performance.
How do I get rid of the Mother of Vinegar?
It is best removed by filtering the vinegar through a coffee filter or similar, or by heating the vinegar to 60°C for 5 minutes (please note, any hotter or longer than this could damage the vinegar). The filtered vinegar can then be returned to the sterilised bottle and used as normal.
Are DYC Vinegars filtered?
What varieties of apples are used to make Apple Cider Vinegar?
Primarily cox’s orange with some gala.
How should I store my vinegar?
Optimum storage temperatures are between 10-16°C. Vinegar should be stored below 27°C.
Do DYC Vinegar bottles contain BPA?
Does Apple Cider Vinegar vary in colour?
As each batch of DYC vinegar is naturally brewed there will be some natural colour variation between batches.
Can I mix Vinegar with Bleach?
No, mixing vinegar with bleach as this will create chlorine gas, which is toxic.
Can I recycle DYC vinegar packaging ?
DYC bottles are made from clear PET recycle code 1 and generally can be recycled throughout NZ. The lids are HDPE code 2, which is also recyclable. However, as the lids are quite small, it is best to check with your local council if these can be recycled in your area.